Nurilab Privacy Policy

Nurilab Co., Ltd. (hereinafter referred to as “Nurilab” or the “Company”) processes and manages users’ personal information safely in accordance with the Personal Information Protection Act and other applicable laws and regulations in order to protect users’ personal information and rights. This Privacy Policy is established and disclosed to explain the standards and procedures for processing personal information and to ensure that related inquiries and complaints are handled promptly and effectively.

Key Personal Information Processing Labels

General Personal Information Collected

Email address, password, IP address, etc.

Purpose of Processing

Membership registration, store orders and purchases, AskURL service provision, quotation inquiries, etc.

Retention Period

Until membership withdrawal, one year after quotation inquiry, or as required by applicable laws and regulations

Rights and Obligations of Data Subjects

Membership withdrawal, access to personal information, etc.

Security Measures for Personal Information

Management of personnel handling personal information

Access control for personal information

Installation and operation of antivirus software, etc.

Privacy Inquiry Department

Tel: 02-2671-3344

Email: privacy@Nurilab.com

Contents

This Privacy Policy consists of the following sections.

  • Personal Information Purpose of Processing Items Processed Retention Period 1. Collection and Use of Personal Information

  • Destruction 2. Destruction of Personal Information

  • Rights and Obligations of Data Subjects Legal Representative 3. Rights of Users and Legal Representatives and How to Exercise Them

  • Automated Collection 4. Automatic Collection of Personal Information

  • Security Measures 5. Security Measures for Personal Information

  • Chief Privacy Officer Privacy Inquiry Department 6. Chief Privacy Officer and Privacy Inquiry Department

  • Policy Changes 7. Notice of Changes to This Privacy Policy

Personal Information Purpose of Processing Items Processed Retention Period 1. Collection and Use of Personal Information

Nurilab collects only the minimum personal information necessary for membership registration and service provision.

The Company collects only the minimum personal information necessary for membership registration and the provision of its services. Personal information collected from users is categorized as required or optional, and user consent is obtained accordingly. The personal information collected and used by the Company is as follows.

Service / Business Activity

Purpose of Collection

Items Collected

Retention Period

Integrated Membership Management

  • Integrated member registration and management

  • [Required]

    • Email address, password

  • [Optional]

    • Nickname

Destroyed without delay upon membership withdrawal or withdrawal of consent

Product Introduction and Service Inquiry (Quotation Request)

  • Product introduction and service inquiry

  • Quotation request

  • [Required]

    • Company name, name, email address, mobile phone number

  • [Optional]

    • Department

Product/service consultation and quotation: 1 year

Nurilab Store Orders and Purchases

  • Processing product orders and fulfilling purchase agreements

  • Payment and refund processing

  • Purchase history verification and management

  • Software license provision and customer support

  • [Required]

    • Name, email address, mobile phone number

    • Order information, payment information

Retained for the period required under applicable laws, including the Act on Consumer Protection in Electronic Commerce

AskURL Membership Management

  • AskURL member registration and management

  • [Required]

    • Email address, password

  • [Optional]

    • Nickname

Destroyed without delay upon membership withdrawal or withdrawal of consent

During the use of the service, device information, IP address, cookies, service usage history*, and similar information may be generated and collected automatically.

*Service usage history refers to information that may be automatically generated or recorded and collected on servers operated by the Company while users use the service or while user-entered information is transmitted and received. Depending on how such information is processed and whether it is combined with other information, it may or may not constitute personal information.

When using AskURL’s SMS scanning feature, personal information contained in the message being scanned may be collected.

When using the SMS scanning feature in AskURL, the message to be scanned may contain personal information. In such cases, please remove any personal information before submitting the message.

If an SMS message contains personal information, the user will be deemed to have consented to the collection and use of such information. Collected SMS messages are deleted in bulk one year after the date of collection.

Destruction 2. Destruction of Personal Information

Personal information that must be retained for a certain period under applicable laws and regulations is stored separately for the required period and then destroyed.

Even after the purpose of processing personal information has been fulfilled or a member has withdrawn, if retention is required under applicable laws and regulations, the personal information will be securely retained for the period prescribed by such laws and regulations.

Records Retained

Legal Basis

Retention Period

Records on labeling and advertising

Act on Consumer Protection in Electronic Commerce

6 months

Records on contracts or withdrawal of offers

Act on Consumer Protection in Electronic Commerce

5 years

Records on payment and supply of goods, etc.

Act on Consumer Protection in Electronic Commerce

5 years

Records on consumer complaints or dispute resolution

Act on Consumer Protection in Electronic Commerce

3 years

Rights and Obligations of Data Subjects Legal Representative 3. Rights of Users and Legal Representatives and How to Exercise Them

Users may exercise the following rights regarding the processing of their personal information.

  • Users may access, correct, or delete their personal information at any time and may request access to their personal information.

  • Users may request suspension of the processing of their personal information at any time. Such requests may be denied where permitted by applicable law.

  • Users may withdraw their consent to the collection and use of personal information at any time, including by withdrawing their membership.

The Company will process user requests without delay. If a user requests correction of inaccurate personal information, the Company will not use or provide the relevant information until the correction has been completed.

Automated Collection 4. Automatic Collection of Personal Information

Cookies may be installed and used to provide web-based services.

Cookies are used to provide a faster and more convenient website experience and personalized services.

  • What are cookies?

    • Cookies are small text files sent by a website to a user’s browser when the user visits the website and are stored on the user’s device.

  • Purpose of Use

    • Cookies are used to store and retrieve user information in order to provide personalized services. When a user visits the website, the server may read cookies stored on the user’s device to maintain user preferences and provide customized services. Cookies also help users access and use the website according to their settings and may be used to provide customized information, including optimized advertising, based on website visit records and usage patterns.

  • How to Refuse Cookies

    • Users may choose whether to allow cookies. Cookie permissions can be managed through the browser settings, such as “Settings > Privacy > Cookies and other site data.” However, refusing cookies may make the website less convenient to use and may limit access to certain services that require login.

When using AskURL, the IP address of the user’s device may be collected automatically.

When using AskURL, a phishing detection and blocking service, the IP address of the user’s device (such as a mobile phone or PC) may be collected automatically to provide a reliable and seamless service.

Security Measures 5. Security Measures for Personal Information

Nurilab takes the following measures in accordance with applicable laws and regulations to protect users’ personal information.

  • We encrypt users’ personal information.

    • Users’ personal information is transmitted through encrypted communication channels, and important information such as passwords is stored in encrypted form.

  • We work to protect personal information from hacking and computer viruses.

    • To prevent users’ personal information from being leaked or damaged by hacking or computer viruses, systems are installed in areas where external access is controlled. Intrusion detection and blocking systems are operated and monitored around the clock, and antivirus software is used to protect systems from the latest malware and viruses. The Company also continuously researches new security technologies and applies them to its services.

  • We minimize the number of personnel who can access personal information.

    • The number of employees authorized to process personal information is kept to a minimum. The Company also maintains systematic standards for password creation and changes and for access rights to personal information processing systems, and conducts ongoing audits.

  • We provide regular privacy protection training to personnel who handle personal information.

    • Regular training and awareness campaigns on privacy obligations and security are provided to all personnel who handle personal information.

Chief Privacy Officer Privacy Inquiry Department 6. Chief Privacy Officer and Privacy Inquiry Department

Nurilab has designated a Chief Privacy Officer and a privacy inquiry department to handle inquiries and complaints regarding users’ personal information.

If you have any privacy-related inquiries, complaints, or comments, please contact us using the information below. We will review and respond promptly.

Chief Privacy Officer

Name

Wonhyuk Choi

Department

Nurilab Co., Ltd.

Position

CEO

Contact

02-2671-3344

Email

support@Nurilab.com

Privacy Officer

Name

Privacy Officer

Department

Business Division

Position

Leader

Contact

02-2671-3344

Email

support@Nurilab.com

For additional reporting or consultation regarding personal information, you may also contact the following organizations.

Organization

Contact

Website

Personal Information Infringement Report Center

118 (without area code)

https://privacy.kisa.or.kr

Supreme Prosecutors’ Office Cyber Investigation Division

1301 (without area code)

https://cybercid.spo.go.kr/

Korean National Police Agency Cyber Bureau

182 (without area code)

https://ecrm.cyber.go.kr

Personal Information Dispute Mediation Committee

1833-6792 (without area code)

https://www.kopico.go.kr

Policy Changes 7. Notice of Changes to This Privacy Policy

If this Privacy Policy is amended to reflect changes in applicable laws or services, notice will be provided at least 7 days in advance. However, if there is a material change affecting users’ rights, such as a change to the categories of personal information collected or the purposes of use, notice will be provided at least 30 days in advance, and user consent may be obtained again where necessary.

Nurilab values users’ personal information and will continue to work to ensure that users can use our services safely and conveniently.

  • Announcement Date: July 1, 2026

  • Effective Date: August 13, 2026